Should you not be entirely happy with your order, we will refund you in full or exchange the item (stock dependent) provided that you return the item to us within 7 working days of receipt of your order, undamaged and in its original packaging. Return courier costs for the customer account unless the product has manufacturing defects.

Items purchased at one of our stockists must be returned to the stockist, and are governed by that particular stockist's return policy. We do not accept returns on items purchased elsewhere.

Given the nature of our products (paper etc), we do not provide a warrantee, however if there is a manufacturing defect, we will replace the item provided we are made aware of the defect within 7 working days from receipt of the product.

Shipping is free for retail orders over R1000 and we use a reputable courier company (The Courier Guy). You will be kept notified of your shipment, and a tracking number provided to you. Once the order leaves the studio, we cannot be held reponsible for delays incurred by the courier company.

Wholesale orders will be charged shipping at cost to us should your order not reach the wholesale threshold of R3000.